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Receives Nightingale Private Duty Nursing Client Satisfaction

Nightingale Private Duty Nursing recently completed and received its Home Care Pulse certification, which measures client satisfaction with an agency's in-home care delivery. The Home Pulse Certification requires an agency to be reviewed monthly and includes the evaluation of client satisfaction in areas such as timeliness, knowledge and compassion of caregivers, effective communication, problem resolution and whether or not services are delivered as promised.

Nightingale Private Duty is a wholly owned subsidiary of the Visiting Nurse Association of the Treasure Coast. 778-0159. www.npdn.com.

Read the entire article in the March 2011 issue